Step 1: Book Your Survey – Contact us to arrange a survey at your convenience, where we’ll assess your requirements in detail with a focus on excellence.
Step 2: Design Your Project – Collaborate with our experts to create a custom design that reflects your vision and maintains our commitment to high standards.
Step 3: Agree Mutual Fixed Costs – We provide a clear, transparent pricing structure, ensuring you know exactly what to expect with no hidden costs.
Step 4: Receive Your Welcome Pack – After agreeing on the project, we’ll send you a welcome pack outlining key details, emphasising our commitment to excellence at every step.
Step 5: Introduction to Your Project Manager – Meet the project manager who will oversee the entire process, ensuring seamless coordination and a focus on delivering exceptional results.
Step 6: Agree & Confirm Installation Date – Choose a convenient installation date that works best for you, aligning with our commitment to timely service.
Step 7: Meet Your Team Leader – Before work begins, your team leader will introduce themselves, walk through the project, and confirm all details to ensure high standards are prioritised.
Step 8: Works Commence – Our skilled team will begin transforming your space, using superior materials and techniques throughout the process.
Step 9: Works Completed – Once the project is finished, we’ll ensure everything meets our high standards and is left in immaculate condition.
Step 10: Aftercare Pack & Digital Guarantee – You’ll receive an aftercare pack with maintenance instructions and a digital guarantee, including the manufacturer’s ten-year guarantee, reflecting our commitment to excellence and your peace of mind.